Use of the website
The owners of this website will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
The colors of yarn that appear on your screen may not be the exact color of the real product due to different pixel of monitors. The colors are only a guideline. Most of the yarn are hand colored and therefore the different dye lots may differ. No refunds and/or exchanges can be made for color differences.
Shipping outside South Africa
South African Postal Services International
The fee charged is calculated based on the weight of your parcel.
*Please take note dispatch will take place only on Tuesdays and Fridays depending stock. Your tracking number will be sent to you via email with the tracking website address shortly after dispatching.
Import Duties and Tax
The shipping fee EXCLUDES any import duties and taxes.
The Mandala Queen do not take responsibility for lost or damaged packages. Be assured that everything is done to ensure that the parcel/s arrive at its destination.
The only available method of payment is a credit card payment through PayPal. No stock can be reserved if payment is not received in full.
No parcel will be shipped prior to payment of the contents and the shipping fees. Please take note that parcels will only be dispatched 7 days after payment has been made.
|▸||The voucher is in US currency.|
|▸||The voucher is redeemable for goods and services only on Mandalaqueen.org website owned by Mandalaqueen Company subject to availability and terms & conditions.|
|▸||Only Valid voucher number is accepted. Voucher will be subject to verification at time of presentation.|
|▸||Voucher cannot be used with other promotion. Voucher cannot be replaced if stolen or lost.|
|▸||The voucher is not exchangeable for cash and may not be used on promotional items.|
|▸||The voucher is not replaceable nor refundable whether in whole or in part.|
|▸||These Mandalaqueen vouchers are valid for 12 months.|
|▸||Mandalaqueen reserves the right to change the Terms and Conditions at any time.|
|▸||Mandalaqueen Gift Vouchers are not to be used for any promotional purposes unless approved by Mandalaqueen.|
Security features are in effect on this online shop.
SSL is used to protect your details in the checkout of the store.
The servers are hosted at our secure hosting location.